How To Call In Sick At Walmart

Are you working at Walmart and you’re not feeling well?

If that’s true, you should call in sick or utilize your OneWalmart account to inform about your absence on the internet.

In this guide, I show you exactly how to call in sick and answer any questions you might have about calling in sick and the possible consequences.


You should call in sick or report your absence as early as possible and at least 3 hours before the beginning of your shift. This allows your store manager a reasonable amount of time to find a replacement.

Emergencies can happen and in those cases, you should just call as early as you can.

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How To Report Your Absence To Walmart

There are two options for reporting your absence from a shift. Both ways demand certain items that you should have ready, and I will outline them below:

  • Your Walmart Identification Number (WIN)
  • Your Walmart Store Location Number
  • Your birthdate

If you don’t have your WIN, you can follow this guide to find it.

We’ll start with the method that requires a phone.

How To Call In Sick At Walmart By Calling

  1. Call this number: 1-800-775-5944.
  2. Choose the option Report an absence.
  3. Provide your WIN (Walmart Identification Number), birth date, and Walmart Store Location Number.
  4. You will get a confirmation and then transferred to your store manager.
  5. Provide the confirmation number and the reason why you’re reporting an absence.

How To Call In Sick At Walmart Online

  1. Visit OneWalmart.
  2. Click on Report an Absence.
    Walmart Calling In Sick Online
  3. Login to your OneWalmart account.
  4. Follow the instructions to report your absence.

Frequently Asked Questions: Calling In Sick

You might have additional questions before or after calling in sick at Walmart. In this section, I will answer as many of these questions as I can and I will answer as concisely as possible.

What happens when I call in sick?

You will typically receive a warning point for missing a day of work. If you are having an emergency, you will most likely not receive a warning point.
During holidays, you will typically receive two warning points for missing your shift.

What happens if I don’t call in sick?

If you do not call in sick and you are absent from a shift, you will typically receive two warning points as you will be considered a “no call, no show”.

Will I get paid time off (PTO)?

If you have worked at Walmart for more than 90 days, you will typically have accrued some PTO that you can use so you get paid during your absence.

What happens if I get too many warning points?

If you get too many warning points or penalty points, you will either be ineligible for your annual raise or you will be fired.

Typically, your annual raise will be canceled at 4 warning points.
At 5 points, Walmart will have grounds to fire you.

Penalty points expire after 6 months.

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Andrew Brafford

Andrew started his career working for Target while he studied at LSU. When he got his Master's, he switched jobs and worked at Costco. He now manages Answer Bull on the side to give people the answers they are looking for.